Center for Youth, Family & Community Partnerships | NC Enhanced Mobile Crisis Pilot Program

NC Enhanced Mobile Crisis Pilot Program

Mobile Outreach, Response, Engagement and Stabilization (MORES): Enhanced Crisis Response for Children, Adolescents and Families

Behavioral health crises can be serious, but most do not require a visit to a hospital emergency department. Using other specialized crisis services may connect you more quickly to care and ongoing resources to support recovery.

Mobile Crisis Management services are available full-time throughout North Carolina for crisis prevention or for someone experiencing a crisis related to mental health, substance use or developmental disabilities. Mobile Crisis teams can meet you in a safe location, including your home, school or workplace.

North Carolina’s publicly funded crisis services may be used by anyone regardless of insurance status or ability to pay.

If you or someone you know is experiencing a behavioral health crisis 988 is available by phone 24/7 through call/text or chat at 988lifeline.org.

https://www.ncdhhs.gov/divisions/mhddsus
NCDHHS is an equal opportunity employer
and provider. • 8/2023

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WHAT IS MORES?

MORES is a team-based crisis response intervention for children and adolescents ages 3-21 years experiencing escalating emotional and/or behavioral needs. MORES can provide the following supports:
Access to a licensed clinician trained in child and adolescent interventions
Access to a Family Support Partner (an individual with lived experience of caring for a child with behavioral health challenges) who provides support and resources to the youth and family
Access to psychiatric consultation
Access to care management to provide connection to needed resources
Up to 4 weeks of follow-up care after the on-site crisis response to assist the family and youth in obtaining services and supports

WHAT YOU CAN EXPECT

Immediate support via telephone
Short-term crisis management until the crisis is resolved
Referral and connections to follow-up services
Support and advocacy to identify needs and crisis planning
Someone to walk with you and your family

Our Goals

Supporting and maintaining youth in their homes and communities
Promoting safe behavior in youth in their homes and communities
Reducing admissions to Emergency Departments
Reducing longer term placements in residential settings

MORES Outcomes

Increased access to the behavioral health system
Reduction in residential setting placements
Reduction in legal involvement
Reduction in dangerous behaviors
Increased care in less restrictive settings
Increased family/caregiver advocacy and support